Contact Bonus World UK

Who runs Bonus World UK

Bonus World UK is published by a small, independent editorial team working as an affiliate publisher. The site studies casino bonuses, models what they are worth on paper and explains the terms that decide their real value. Nobody at the desk gambles real money on the offers covered; every number on the site comes from modelling worked examples rather than from playing. The team holds no accounts with any operator reviewed here and accepts no free play, credit or hospitality from the industry.

Being independent shapes how the site behaves. Offers are costed with the same arithmetic regardless of who pays, affiliate relationships never alter a modelled figure, and pages say plainly when something is a commercial matter. That discipline is the reason this page exists at all: readers who can see how the work is done should be able to question it.

Reaching the editorial desk

The editorial address is editorial at bonus-world.uk. It is written in plain text, with the word at standing in for the symbol, because that spelling keeps automated harvesting out of the inbox; there is no clickable mail link anywhere on this page. To write to the desk, type the address into a mail client, replacing the word at with the usual symbol and leaving no spaces.

The desk reads every message and aims to reply within five working days. Messages that arrive at weekends or on public holidays are read on the next working day, and the five working day count starts then. If a matter is urgent in a support sense, this mailbox is the wrong door; the final section of this page says where to go instead.

Corrections and fact claims

Corrections are welcome, and sourced ones move fastest. If a figure, a date, a legal point or a market description looks wrong, send the page, the sentence in question and the primary source that contradicts it. A page at the regulator, the text of a statute or an operator’s own terms counts as a source; a screenshot of another affiliate’s article does not.

The desk works from a fact file in which every claim about law, regulators, statistics and market structure is recorded with its primary source and a checked date, and that discipline runs through the published site: each such claim carries the date it was last checked. Where a correction stands up, the page is amended and the fact file is re-stamped with a fresh date; where it does not, the desk replies and explains why. Either way, a reader who writes in gets an answer rather than a silence.

Commercial enquiries and disclosure

Placement among the reviewed operators is a commercial arrangement, and the site treats it as one. Operators, affiliates and agencies with a proposal should write to the editorial address above with a clear subject line and a short summary of what is proposed. The desk replies within the same five working day window, though commercial negotiations themselves can run longer.

Readers get the other half of the bargain. The How we are paid page sets out in full how the site earns its money and what a paid placement does and does not buy. Payment never changes a modelled figure, and no listing is dressed up as anything other than what it is.

What the desk cannot help with

Three requests get a polite refusal. The desk gives no gambling advice: no tips, no picks, no staking plans and no view on whether any reader should place a bet. It does not deal with account matters at operators either, because the site has no access to any operator’s systems; questions about deposits, withdrawals, verification or closures must go to the operator concerned.

It will not help anyone get around a self-exclusion, and messages on those lines will not be answered beyond this page. A reader who has excluded themselves and wants to stay that way, or who is worried about their own gambling or someone else’s, should read the responsible gambling page, which sets out free and confidential support services available across the United Kingdom. Those services exist, they are staffed, and contacting one costs nothing.